How it works


Step 1

Get a quote and book your order

If you want to know how to ship a car, getting a quote is the first step in the process. Contact us today to get your free instant quote. Use our instant online quote calculator, and all it takes is just a couple of minutes of your time. Alternatively, you can speak directly with our shipping advisors at (800) 214-7541.

When you contact us to find out how to move a car, we’ll ask for some simple details. You’ll need to provide the city and state where you want your vehicle to be picked up, the city and state where you want us to deliver your vehicle, the make, model, and year of the vehicle. You also need to let us know whether it is running or not, how you’d prefer to ship your car, and when it will be ready for pick-up. In the auto transport industry, this is known as the First Available Pick-up Date.

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Step 2

We pick up your vehicle

How to ship your car step #2 is the pick up of your vehicle. The carrier assigned to your shipment will contact you a few hours ahead of time to let you know they’re on their way. You will need to confirm that commercial vehicles can access the pick-up location. Before they contact you, check whether there are any restrictions, overhead power cables, or low-hanging branches that will impede the carrier’s truck and trailer.

Don’t be too concerned if there is a problem, because you can easily arrange a more suitable location. You may, for example, know of a nearby street that’s wider where you could meet. A pick-up where you work or at a nearby parking lot might also be more suitable.

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Step 3

You receive your vehicle

How to ship a car is not a long, drawn-out process, and before you know it, the carrier will be getting in touch to let you know they’re just a few hours away from the delivery location. This is merely a courtesy call. However, they’re also informing you so you can make sure you’re available to receive your car. Don’t worry if you know you’re going to be busy because it is possible to make alternative arrangements. You can nominate a third party to act on your behalf. The only stipulation is that they have to be 18 years of age or older. The third-party could be a work colleague, neighbor, relative, or friend.

When your vehicle is unloaded, the driver will ask you to check the condition of your vehicle and compare it with the Bill of Lading. If you chose the Discounted Price payment option, now is when you hand over the final payment to the driver. You can pay in cash, with a money order or cashier’s check.

How can I track my vehicle while it’s in transit?

You can track your vehicle throughout the shipping process by phone, email, or Live Chat.